Waiheke Retirement Village
Questions we are often asked
The retirement village lifestyle offers many benefits, including:
- The companionship and social interaction that thrives in a village community.
- The sense of safety enjoyed because of the added level of village security.
- The removal of the burden of home and garden maintenance.
- The freedom to lock-up and go away on holiday without having to worry about your home.
- Peace of mind, knowing that there is assistance available 24-hours a day, seven days a week.
- Access to a range of facilities for the exclusive enjoyment of village residents.
Yes. At the time of entering the Village, residents must be 65 years old and able to cope with the day-to-day running of an independent home.
All units have call buttons that give an immediate 24-hour emergency response. Along with this we actively encourage a 'Neighbourhood Watch' Programme in the Village.
Yes, your unit/villa is your own home so, naturally, you can have visitors at any time. However, your guests are not allowed to stay with you permanently. Your guests may use any of the village facilities during their stay, but they must be considerate of the other residents in the village. All guests using the swimming pool or spa must be accompanied by a resident.
Village life brings security and freedom to travellers. Your apartment is your home, and therefore you may come and go as you please. One of the many advantages of living at Remuera Rise is that you can go on holiday for a week, a month, or a year, with peace of mind – knowing that your home will be secure and maintained while you are away.
Residents are required to pay a Weekly Fee which is a contribution toward the general costs of operating Waiheke Retirement Village.
Examples of the costs covered by the Weekly Fee include:
- Council rates,
- Insurances for buildings and other risks,
- Operating costs of the community facilities,
- General building maintenance and upkeep of community facilities,
- Staffing costs, including village management.
The Weekly Fee, which is set at the time you enter the Village, is a fixed amount for your entire period of occupancy of your unit/villa, The Weekly Fee will not be varied regardless of any changes to the operating expenses of the Village.
The Retirement Villages Act 2003 requires each village to observe a Code of Practice which sets out minimum standards around how the Village operates.
- Staffing of the village,
- Safety and personal security of residents,
- Fire protection and emergency management,
- Transferring residents within a village,
- Maintenance and upgrading,
- Terminating the Occupation Right Agreement by either the operator or resident,
A copy of the Code of Practice will be provided to you when you complete an Application for an Occupation Right Agreement.
When you have made the decision to move to Waiheke Retirement Village, you will be required to complete an Application Form. During the application process, we will take the time to discuss your situation and ensure that we have explained the way Waiheke Retirement Village will operate and answer any questions you may have. We will provide you with:
- a copy of the form of Disclosure Statement,
- a copy of the form of Occupation Right Agreement,
- the Code of Residents' Rights,
- the Code of Practice, and,
- our Complaints Policy.
You may also request a copy of the Deed of Supervision. We know it is a lot of reading, but we want you to be comfortable that, based upon the information provided, you have made the right decision. We will also give you a medical form to take to your doctor to complete and for your doctor to confirm that a retirement village is a suitable place for you to live and for us to assess whether we will be able to accommodate any health issues you may have.