LifeCare Residences Information & Updates


Notice To All Residents - 24th March 2020

Latest Update from Ministry of Health

Confirmed Cases in NZ: 102

Alert Level 3: RESTRICT

Level 3: Heightened risk that COVID-19 is no longer contained

Alert Level 4: ELIMINATE (effective as of this Wednesday 25/03/2020 11:59pm)

Level 4: Likely that COVID_19 is no longer contained

All people have been instructed to stay home. Essential support workers are the exception to this. Retirement Village, care staff and support workers are included in essential support staff.


Educational facilities closed.


Businesses closed except for essential services (e.g. supermarkets, pharmacies, clinics) and lifeline utilities.


Rationing of supplies and requisitioning of facilities.


Travel severely limited.


Major representation of healthcare services.

What are we doing to support the changes

The new guidance from the ministry of health will have a significant impact for most of our residents and we will keep you updated with the measures we are taking to support this.


We are here to support you in your homes, help meet your needs while keeping communication open.


As of this Wednesday 25/03/2020, 11.59pm all residents will be in self-isolation.


There will be no visitors allowed until further notice.


Family and friends may leave groceries, medications or other supplies at reception. A staff member will deliver any items to your apartment.


External support workers may still come to assist any residents who already receive these services.


Reception hours will be extended to cover Saturdays and Sundays from 9.00am to 2.00pm. Monday to Friday hours remain the same at 9.00am to 4.00pm.


Please advise your family and friends so they are aware of these new restrictions.


All visitors must contact reception in the first instance and complete the declaration form.


All communal areas are off limits to all visitors. This includes the guest suite.

Communal Areas


This is effective as of Wednesday 25/03/2020 11:59pm

In line with the instruction given to all New Zealanders by the Prime Minister our café will close at end of business today. This instruction has been given to all cafes, bars and restaurants in New Zealand.

All communal areas are now closed including the restaurant, lounge, library, hair salon, gym, arts and crafts room, billiards room and pool. 


1 person at a time please. Where possible please use your elbow to activate the lift buttons and wash your hands as soon after as you are able.


We are all in this together, albeit separately in our own homes. Please find attached the Ministry of Health wellbeing in self-isolation printout.

Final Words

Your health, safety and well-being are very important to us. It is in everyone’s interests to follow the guidelines that have been set.

Keep strong, stay safe, be kind to one another, keep in touch with your friends and families with non-face-to-face ways such as phone, skype and face time.

Please feel free to take some books and dvd’s out of the library over the next 2 days to enjoy in your apartment over the next coming weeks.

How to look after your mental health and wellbeing when you have to stay at home from the Ministry of Health: 


COVID-19 - Wellbeing in Self-Isolation